.. .

 
Register Now!
 
Espanól
 
California Login
 
Idaho Login
 
FAQs
 
Ask The Officer
 
How To
 
Privacy Policy
 
Table of Contents
 
Contact Us
 
Home

Frequently Asked Questions...

What about Home Study Traffic School?

Home Study traffic school is an option offered by numerous courts to fulfill requirements in the California Vehicle Code, to have your traffic citation resolved without a conviction on your DMV record, as long as the court authorizes the program in whose jurisdiction the citation was issued. 

Who says I am Eligible for Home Study Traffic School?

Each court sets their own standards for Home Study programs. Others make it available only to out-of-state violators. Always check the printed materials you received from your court or call the court, too make certain of your eligibility.

How long will it take to complete the on-line program?

Our program is completely self-paced. We have no time restraints on our program. We do suggest that you do take your time, as this will make taking the quizzes and final exam easier for you. Remember that we will allow you to review all course material during quizzes and final exam.

Back to top

Do I have to complete the program all at one time?

No! Our site will allow you to enter the program as often as you like. Every time you complete one of the lessons, your course status will be saved. When you want to re-enter your course in progress, simply go to our homepage at www.Backtobasicstrafficschool.com and click on Customer Login. Now to access your course, you will be required to submit  your driver's license number given during registration.

Back to top

Can I access your web site other than at home?

Yes! You can access our web site using any computer where you have Internet access. Keep in mind to achieve the best performance on the net you should use the most recent versions of Netscape or Microsoft Internet Explorer.

Back to top

Is technical support available?

Yes! Technical support is available. When a student does require technical support our customer representatives will be happy to assist you through the steps. Our friendly and knowledgeable customer representatives are available Monday through Friday from 8:00am to 5:00pm to assist you. You can reach us at 1-800-508-0868 we are also available after hours by Email at info@Backtobasicstrafficschool.com

Back to top

How soon will I know if I passed the final exam?

Immediately! Our web site will notify you immediately if you have passed or failed. If you have received a passing score of 80% or better you will be directed to a "Congratulations" page. If you were not taken to a "Congratulations" page you did not pass or our school did not receive your final exam. You will have to retake the final exam without any additional charges.

Back to top

How do I receive my certificate?

How your certificate of completion will be handled for Kings County Orange County and Sacramento County Courts:
 
1)      Once you have completed your traffic school course and the school has received your final exam and you have passed with an 80% or better.
2)      All certificates of completion will be electronically filed with the court where you received your citation
3)      Because of the electronic filing, please be sure to select the correct County/Court where you received your citation so that your certificate will be routed to the correct court. (Please note: This may not be the county where you live).
4)       Once your certificate of completion is received by the Court, you will receive an automatic notification from the Court via e-mail or via cell phone text message, whichever you prefer at no additional cost. 
5)       Please ensure that all registration information is correct and make any changes PRIOR to completing the final exam, by notifying Not Guilty Traffic School. Once certificates of completion are sent to the Court, only the CTSI systems administrator can make changes to the student's certificate information.  
6)       Misrouted certificates due to incorrect information from the student are NOT the responsibility of the provider. In addition, double-check the accuracy of all registration information to ensure your certificate can be processed expeditiously. Errors made during registration may cause a delay in the processing of your certificate, which are not the responsibility of the provider or the Court

Back to top

Tell me about the UPS shipping option

THERE IS AN EXTRA CHARGE OF $45.00 FOR THIS OPTION

If you choose the UPS option for your Certificate of Completion, it will be sent to the address given during registration or directly to the court where you received your citation (depending on the courts requirements).

All certificates are sent with a signature release, that way the package will be left for you if there is no person at the location that can sign for it

UPS cannot deliver to a PO BOX. You must enter a street address.

If the address you entered during registration is incorrect, your UPS package needs to be re-directed and UPS needs to make the address correction. You will be responsible for the additional $25.00 dollars, address correction fee charged by UPS.

If not sure about UPS. Please give us a call 1-800-508-0868

My Court requires Identity Verification how does that work?

Various Courts are now requiring all students to have their Identity Verified while taking their final exams. This is a procedure where you will be required too show proof of your Identity, complete the Final Exam In-front of any notary that you choose and have your final exam Notarized You will need to print out your final exam and take it to the Notary Public. At the Notary Public office they will provided you with an "All Purpose Acknowledgment Form"

Don't Worry! To meet this requirement it will be necessary for you to use the services of a notary public, you can find a Notary Public in the yellow pages or on the Internet. Notary Publics can be located at Escrow Offices, Banks, Private Mailbox services and there are mobile Notary Publics also. ( Any fee's required by the Notary Public will be your Responsibility)

For more information about Identity Verification click here

Back to top

 
 
 

Home | Register Now | Customer Login
FAQs | How To | Money Back Guarantee | Privacy Policy

Copyright © 2005, www.backtobasicstrafficschool.com